DELIVERY

Dispatch time

  • All orders are dispatched within 12-14 days unless otherwise advised.

UK Delivery

  • UK Royal Mail First Class – £4.26

Please note that deliveries can take a lot longer at the moment due to  disruption being caused by Covid-19 and Brexit.

Please only continue to order if you are happy to allow extra time for your package to arrive.

RETURNS

We are happy to offer a refund on any standard item ( S M L ) returned to us in perfect condition and in its original packaging, within 30 days of receipt of order, with proof of purchase.

We do not offer the return service on custom made Nicosys.

Please note we do not offer free returns. We only refund postage if the item is faulty or an incorrect item was sent to you.

Faulty items may be
returned within 3 months of purchase. We would require a photo of the fault and
the faulty item returned to us. This does not affect your statutory rights.

  • Refunds will be
    credited using the original method of payment.
  • For advice please
    email us at enquiries@nicosy.co.uk

How to Return an
item

Download a RETURNS FORM here

Enclose the
completed form with your package and post it back to:

Nicosy Ltd 

26 Beach Road 

Troon

KA10 6SG 

Scotland

Please note that when sending a return, the parcel is your responsibility until it reaches us. Always retain proof of postage.

EXCHANGE

Please note that we
cannot offer exchanges.  If you wish to exchange your item for a different
design or size, please return it using the method above and place a new order
for the correct item.